My Secret to Zero Staff Turnover (hint: it's not money)

With so much uncertainty I wanted to find a way to add value to you non-profit leaders, with no intent to sell you anything here. I figured I'd create these Weekly Emails I call Monday Motivational Minute because Mondays are historically the roughest days, and a minute . . . well because you're very busy people. In these, I'll add creative, quick, actionable takeaways for you to try (All in a minute read). No pressure, no need to respond, read at your leisure or unsubscribe if it doesn't add value.

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Happy Tuesday Eve!

Reaching for a Kleenex because another amazing employee put their two weeks notice? Your organization isn't a restaurant, your mission can't survive this revolving door of yours.

Nonprofit turnover rates hover around an insane 43% annually while you're expected to build sustainable programs with constantly changing teams. Meanwhile, every leaving member costs thousands in recruitment and training while destroying client relationships built.

Ever wonder how some leaders maintain rock-solid teams while offering lower salaries? During my banking days, I managed 45 of the lowest-paying entry-level positions where employees should have fled for higher-paying internal roles. Instead, I achieved the highest retention rate in the company.

My high-tech secret? . . .Monthly one-on-ones with five simple questions.

These conversations built genuine relationships and caught rising issues before they became resignation letters. The magic wasn't in fancy benefits or competitive pay, it was in consistent, intentional connection.

Research proves employees don't quit jobs; they quit managers. But they stay for leaders who genuinely see and value them.

Actionable Task: 

Schedule monthly one-on-ones with each team member using these exact questions:

• How have you been this past month?

• What frustrations have you had?

• What things have you done that you're proud of that I may have missed?

• What do you think we can improve here?

• And you tell them "What I've appreciated about you lately is..."

Remember: Thirty minutes of listening saves months of replacing. People don't quit jobs, they quit feeling invisible. Your attention is the cheapest retention strategy with the highest ROI.

Regis Arzu  (he/him/his)
[email protected]
CoVoice | CEO
720.460.1813
covoice.io

P.S. Know another ED holding it all together with grit and grace? Forward this their way. We’re not meant to lead alone, and together, we go farther.

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